Q: Why can't I send my collected data?

A: Is the IKEYMobile server running?

Q: How do i edit an ini file?

A: Just double click the ini file it should open in notepad

Q: Where did my data go?

A: If you are using a ini files check the path set there, if your ini files is not the same as the itb file name then it will send it to the default location C:\IKEY\Export

Q: How do I set the device for wireless?

A: The IKEYMobile server looks for both wireless and active sync connections so check your device manual.

Q: Do you have help documentation?

A: Yes using the IKEY System Console or browse to the C:\IKEY\Docs folder

Many times the customer or resellers ask us to write the data collection program as neither company has the staff and/or the expertise to get it done quickly. A
typical application will take us 20 to 40 hours with delivery inside of two weeks. Some applications have been simple and have only taken a few hours. Others
have taken over 50 hours